FAQ

Profile

Why should I upload my profile pic?

Your face is the best feature of you . . . so show yourself!! Your chances of receiving messages from other people without a photo are slim to none.  Chances increase tremendously with photos of you.

How to upload my profile pic?

Login into your GGCupid account. Go to your Profile page. Then click on the tab “Profile” below the image area. Click on change profile image. Upload or drag pic into designated area. If you are still unable to load your profile pic please send your profile pic to goodgirl@ggcupid.com

How to upload a cover pic?

Login into your GGCupid account. Go to your Profile page. Then click on the tab “Profile” below the image area. Click on change profile cover image. Upload or drag pic into designated area. If you are still unable to load your cover pic please send your cover pic to goodgirl@ggcupid.com

Why should I complete my profile?

You are more likely to find your “PERFECT MATCH” if you complete your GGCupid account profile. Your “PERFECT MATCH” will be able to see the special things that make “YOU”.

Membership

What do I do if my Activation Email was not received so I can access my account?

Contact goodgirl@ggcupid.com immediately and we will try to resolve the issue as soon as possible.

Someone has requested that I send them money so that they can become a member?

NEVER SEND MONEY TO ANYONE YOU DO NOT KNOW!

Coupons

How do I use the redemption code on my coupon?

To redeem a coupon, enter the coupon’s redemption code when at checkout. Follow the steps to apply your code and complete the purchase. Only one coupon can be used per purchase.

How do I redeem a coupon?

Simply look for a space to enter the coupon code when you check out. Keep in mind that you can only redeem one coupon per purchase.

If you don’t see a place to enter your coupon when paying for your item, contact the seller and see if you can pay them using the Send Money tab in PayPal instead of using the seller’s checkout.

I forgot to use my coupon with my purchase. Can you give me a credit?

Coupons can’t be applied after the purchase is complete. If you forgot to use your coupon code and it is now expired, watch for new coupons and offers in the future.

Can I use more than one coupon at a time?

No. You can redeem only one coupon at a time. Usage is also subject to the terms and conditions of the coupon.

Can I reuse a coupon if the payment has been refunded?

If the payment you made utilizing your coupon is declined, refunded, or reversed, you may be eligible to have the coupon reset on your account.

If you are unable to reuse the coupon and it has not expired, please Contact Us.

Can I use an expired coupon?

Expired coupons can’t be used. The expiration date is printed on the coupon.If you are having issues with a coupon, please contact us before the expiration date listed on the coupon.

Can I use a coupon code I found on someone else’s website?

Coupons are non-transferable and can’t be shared. If you’re eligible for a coupon, you’ll be notified by mail or email. You can also find your coupons by checking the coupon section of your My eBay page.

 

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Your privacy is important to us and we will never rent or sell your information.

 
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